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Returns & Exchanges
At Conatural, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return or exchange within 14 days of delivery.
1
Initiate Your Request
Log into your account and navigate to the 'Order History' section to select the items you wish to return or exchange.
2
Package Your Items
Place the unused products in their original packaging, ensuring all tags and seals are intact to qualify for a refund.
3
Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
4
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing